Trustpilot Scraper

A custom Apify Actor that extracts reviews from Trustpilot business pages. Built by the project author, it scrapes review data including ratings, reviewer names, dates, and full review text — ready for analysis or customer insights dashboards.

Features

• Review Extraction: Scrape all public reviews from any Trustpilot business page
• Complete Data: Captures star rating, review title, body text, author name, date, and reviewer location
• Pagination Support: Automatically crawls through all review pages
• Flexible Input: Target any business by Trustpilot URL
• JSON Output: Structured data output ready for downstream processing
• Apify Integration: Runs on Apify’s cloud infrastructure — no server required

Output Schema

{
  "reviewTitle": "Great product, fast delivery",
  "reviewBody": "Ordered on Monday and received by Wednesday...",
  "rating": 5,
  "authorName": "John D.",
  "reviewDate": "2024-03-15",
  "country": "United States"
}

Use Cases

• Monitor customer sentiment and NPS trends over time
• Aggregate reviews for analysis or AI summarisation
• Feed review data into a customer dashboard or CRM
• Competitive analysis — scrape and compare competitor reviews
• Build a public-facing review showcase from Trustpilot data

Running the Actor

1. Go to the actor page on Apify
2. Click Try for free (Apify offers a free tier)
3. Enter the Trustpilot business URL as input
4. Run the Actor and download results as JSON or CSV